Privacy Policy

 

Updated on January 28,2014

Auzura Inc. dba Azustar (“Azustar”, “we”, “our’ or “us”) recognizes that the users and customers (“you”) of this website, including www.auzura.com and www.auzura.mybigcommerce.com/ (the “Site”), care how information about them is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Site.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Site and, where applicable, through this Site’s Customer Service Department in connection with this Site, and do not necessarily reflect our practices with respect to information gathered through other web sites that we operate or through other off-line means.

If you have any questions regarding this Privacy Policy, you should contact this Site’s Customer Service Department by email at info@auzura.com.

 

Personal Information We Collect and How We Use It

We collect and store information that you enter into this Site or that you provide through this Site’s Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, unless you have opted not to receive promotional communications in connection with this Site.

We collect and store certain other information automatically whenever you interact with this Web Site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience.

Also, like many web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies turned on so that we can offer you a better shopping experience on this Site.

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

 

Use of the Network by Children

We encourage parents to take an active interest in their children’s use of the Internet. We do not intend to collect information from children who are under 18 years of age nor do we intend to sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 18. If you are under 18, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us.

 

Sharing of Your Information

We do not share with others any personal information that you provide to us through this Site or through this Site’s Customer Service Department, except with your consent or as described in this Privacy Policy.

We may share personal information that you provide to us through this Site or through this Site’s Customer Service Department with our affiliates and service providers. In turn, our service providers may share this personal information with their affiliates and with service providers whom they engage to perform services related to this Site or the operation of our business. Examples of these services include Site operation, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, customer service, marketing and promotional material distribution, data analysis and, where applicable, data cleansing. These service providers are authorized to use this personal information only in connection with the services they are engaged to perform.

In addition, we may disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Azustar, our users, our employees or the public. Information about our users, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Site during a specific time period or purchased a specific product through this Site. Please contact this Site’s Customer Service Department if you wish to restrict the sharing of your personal information for this purpose.

 

Security Measures

We use commercially reasonable efforts to protect the personal information that we collect through the use of industry-standard security technologies and procedures, such as SSL encryption technology. If you place an order through this Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this Site’s Customer Service Department.

 

Managing Your Account

You can access, correct and update certain personal information that you have provided to us by clicking on “Manage Your Account” within the My Account area of this Site. You may also manage whether or not you want to receive promotional communications from us by contacting this Site’s Customer Service Department. When you set up an account or place an order, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you.

 

Links to Other Websites

This Site may contain links to other web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other web sites and that we are not responsible for the privacy policies, practices or contents of these other web sites. We encourage you to be aware of when you leave this Site and to read the privacy policies of each and every web site that you visit.

 

Your Comments or Concerns

We welcome your feedback. If you have any comments or concerns about this Privacy Policy or would like to contact us for any reason, you may reach us at info@azustar.com, or by mail at Auzura Inc., 800 West El Camino Real, Suite 180. Mountain View, CA 94090. USA.

 

Data Changes

If you terminate your account or delete/change your data or content, we usually update our live databases immediately. However, some data may update more slowly, and some old data may remain in our archives and records. Also, we may be unable to propagate changes to partners who receive your data or content. If your account is being terminated or suspended, we may maintain some data to prevent re-registration.

 

Policy Changes

We reserve the right to change this Privacy Policy at any time. We may use personal information for new, unanticipated uses not previously disclosed in this Privacy Policy. If our privacy practices change we will post the policy changes to the Site and notify you by indicating the date the Privacy Policy was last updated. We will also provide you with the ability to opt out of these new uses. We encourage you to check our website periodically if you are concerned about how your information is used.

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